Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. AnQuanette Elizabeth Jewelry is not responsible for delays due to customs. 

Returns & exchanges

We gladly accept returns and exchangesContact us within: 14 days of deliveryShip items back within: 30 days of delivery 

The following items can’t be returned or exchanged 

Because of the nature of these items, I can’t accept returns for: 

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Earrings (hygiene reasons)
  • Wire-wrapped Jewelry

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.